sardentoto Platform Privacy Notice

This page describes what data we collect when you use sardentoto and how we keep that information protected. We at sardentoto collect your personal information — name, email, phone, payment details, and account activity — only to operate our platform, process your deposits and withdrawals, verify your identity, and comply with legal obligations.

Our privacy commitments are straightforward: we encrypt your data in transit, we do not sell your information to third parties, and we share data with payment partners and regulators only when required by law. Whether you access sardentoto from your Android phone, iOS browser, or desktop, the same privacy standards apply to all your personal data.

This notice explains what we collect, how we use it, who has access to it, how long we keep it, and what rights you have. If you have questions about your privacy on sardentoto, contact our support team via in-app chat or email.

What We Collect and How We Use It

Personal Information on sardentoto

When you create an account on sardentoto, we ask for your full name, date of birth, email address, and phone number. We collect this information so we can create and manage your account, verify your identity for legal compliance, and contact you if needed.

When you deposit on sardentoto, we record your payment method and transaction details. We collect information about which DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account you use, the amount, and the date. This data helps us process deposits, detect fraud, and reconcile your account balance.

When you place entries on sardentoto — whether on Liga 1, Piala Indonesia, Piala AFF, live-dealer games, esports markets, or slot games — we record what you entered, when, and the outcome. This data is used to settle your entries, calculate your balance, and maintain your transaction history.

Identity Verification (KYC)

Before your first withdrawal from sardentoto, we require identity verification. We ask you to upload a government-issued ID (national ID card, passport, or driver's licence), proof of address (utility bill, bank statement, or rental agreement), and a selfie holding your ID. We collect these documents to comply with anti-money-laundering regulations. We store them securely and do not share them except as required by law.

Technical and Usage Information

We at sardentoto automatically collect certain technical information when you use our platform. This includes your IP address, device type (Android phone, iPhone, desktop), operating system, browser or app version, and the pages or features you access. We use this information to diagnose technical problems, improve our platform, and detect suspicious activity.

Our servers may sit outside your jurisdiction — they may be located in data centres in Singapore, Indonesia, or other regions. When you upload documents or deposit funds, data is encrypted before leaving your device, so third parties in transit cannot read it.

Our sardentoto Data Practices and Your Rights

Third-Party Processors and Payment Partners

We share your data with payment processors and financial partners only to process your transactions. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those payment providers receive your transaction details — amount, account number, and timestamp. These partners follow their own privacy policies; we recommend reviewing them.

We also share data with our compliance and anti-fraud vendors. These third parties help us verify your identity, detect fraudulent activity, and comply with legal obligations. They use your information only for these purposes and are contractually obligated to keep it confidential.

We may share your data with regulators, government agencies, or law enforcement if required by law. We do this without your prior consent when legally compelled. We do not sell or rent your personal information to marketing companies, advertisers, or other third parties.

We at sardentoto believe your data is yours — we protect it, we do not monetize it, and we share it only where required by law.

Data Retention and Deletion

We retain your account data — name, email, phone, payment history — for as long as your account is active. If you close your account, we keep transaction records for a minimum of seven years to comply with financial and anti-money-laundering regulations. After that period, we delete or anonymise your data unless legally required to retain it longer.

If you request deletion of your account on sardentoto, we will close your account and stop processing new transactions. However, we cannot delete historical transaction data due to legal retention requirements. We will anonymise personal identifiers where possible.

Your Rights on sardentoto

You have the right to access, correct, and request deletion of your personal data. You can view your account information and transaction history in your sardentoto account dashboard at any time. If you believe your data is inaccurate, contact our support team and we will correct it.

You have the right to opt out of non-essential communications. If we send promotional emails about Liga 1, Piala AFF, or other sardentoto features, you can unsubscribe using the link in the email. This does not opt you out of transactional messages (deposit confirmations, withdrawal notifications, account alerts).

Cookies and Tracking

We at sardentoto use cookies and similar tracking technologies to recognise you, remember your preferences, and analyse how you use our platform. Cookies are small text files stored on your device. We use session cookies (deleted when you close your browser) and persistent cookies (stored until expiration or deletion).

Essential cookies are required for sardentoto to function — they manage your login session and payment security. Analytics cookies help us understand platform usage (e.g., which pages are most popular, how long users stay). You can disable non-essential cookies in your browser settings, but this may limit sardentoto's functionality.

Contact and Updates

If you have privacy questions or concerns about your data on sardentoto, contact our support team through your account dashboard or email us directly. We aim to respond within five business days.

We may update this privacy notice from time to time. We will notify you of material changes via email or in-app notification. Your continued use of sardentoto after an update means you accept the new privacy practices. We encourage you to review this notice periodically to stay informed about how we handle your data.